Customer Support Contact Information

Last updated: May 12, 2026

Our Customer Care team is available 24/7 to assist with any technical or operational issues. You can reach out through several channels, including support tickets, email, WhatsApp, or phone.

Submit a Support Ticket

  • Use the Help button located at the bottom right of the support website to open a ticket.

  • Fill out the required details regarding your issue and submit.

  • Note: Tickets are reviewed immediately by our staff, and you will receive a response shortly.

Send an Email or WhatsApp Message

  • Email: Send a detailed description of your request to support@valomotion.com.

  • WhatsApp: Message us directly at +358 75325 8188 or +1 (321) 340-3301 for quick mobile communication.

  • Tip: Including your unit name or ID in the message helps our team assist you faster.

Call Customer Care

  • Our team is available around the clock. Please call the number closest to your current location:

    • US/South American Customers: +1 (321) 340-3301

    • EU/International Customers: +358 75325 8188

Use Self-Help Resources

  • Before reaching out, you can search our Self-Help material and FAQs on the support site.

  • Many common questions regarding scheduling, calibration, and settings are covered in our documentation for immediate resolution.