Our Customer Care team is available 24/7 to assist with any technical or operational issues. You can reach out through several channels, including support tickets, email, WhatsApp, or phone.
Submit a Support Ticket
Use the Help button located at the bottom right of the support website to open a ticket.
Fill out the required details regarding your issue and submit.
Note: Tickets are reviewed immediately by our staff, and you will receive a response shortly.
Send an Email or WhatsApp Message
Email: Send a detailed description of your request to support@valomotion.com.
WhatsApp: Message us directly at +358 75325 8188 or +1 (321) 340-3301 for quick mobile communication.
Tip: Including your unit name or ID in the message helps our team assist you faster.
Call Customer Care
Our team is available around the clock. Please call the number closest to your current location:
US/South American Customers: +1 (321) 340-3301
EU/International Customers: +358 75325 8188
Use Self-Help Resources
Before reaching out, you can search our Self-Help material and FAQs on the support site.
Many common questions regarding scheduling, calibration, and settings are covered in our documentation for immediate resolution.