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  1. Valo Motion Support Site
  2. ValoJump support articles
  3. Frequently asked questions

Frequently asked questions

In this section we have compiled questions and answers that hopefully help you get the full potential out of your ValoJump.

  • Can I connect the ValoJump to the internet via WiFi?
  • I forgot my ValoJump settings/admin password
  • The user never received the link to their video
  • ValoJump is displaying a message that I don't have an active subscription
  • Can I set up an automatic schedule for turning the ValoJump on/off?
  • The game crops off legs or other body parts
  • I set scheduled on/off times for the ValoJump, but they don't seem to work
Valo Motion Support Site
US: +1 (321) 340-3301
EU: +358 75325 8188