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ValoJump support articles

Useful information for daily use, and instructions on how to solve different issues

Frequently asked questions

  • Can I connect the ValoJump to the internet via WiFi?
  • I forgot my ValoJump settings/admin password
  • The user never received the link to their video
  • ValoJump is displaying a message that I don't have an active subscription
  • Can I set up an automatic schedule for turning the ValoJump on/off?
  • The game crops off legs or other body parts
See all 7 articles

Manuals & instructions

  • How can players view and manage their ValoJump gameplay videos?
  • Information regarding game updates
  • Setting up rush hour mode for ValoJump (limiting game time)
  • Opening and closing the ValoJump case (Model 55)
  • Manual for the ValoJump settings menu
  • Checking the internet connection of the ValoJump
See all 7 articles
Valo Motion Support Site
US: +1 (321) 340-3301
EU: +358 75325 8188